Owner Broadband Insights Birmingham, Alabama, United States
An operator's tech stack only gets larger as better and more specialized tools and SaaS products are developed. A ton of data starts getting collected as early as market analysis and this grows at a rapid pace through the build and ongoing operations. While it's great to have robust data from systems such as the OSS/BSS, fiber management system, CRM, and construction tracking platform - data sprawl and silos are still a huge challenge. Even if the data is consolidated - making meaning of it is time consuming and requires technical expertise . Broadband Insights bridges that gap by collecting and transforming raw data into answers, not just information.
What fiber providers and stakeholders really need is actionable insights and the ability to track metrics such as footage built, homes passed, network connectivity, sales, take rate, and financials because they're all critical to the business. The reality is that will never happen in a single platform, no matter how great the data model or built in reporting.
Our data analytics platform was built to solve this problem with the goal to create a single source of data for planning, construction, sales, and operational metrics and KPIs. For operational and executive teams we build charts, maps, graphs, and dashboards. We are currently developing AI powered tools to empower other more users across the organization such as CSRs and project managers.
