Manager of Fiber Customer Service KUB Fiber KNOXVILLE, Tennessee, United States
Fast speeds, amazing technology, and a great team are the foundation. Leading ISPs embrace the broader customer experience to stand out in the market. In this Q&A session, hear directly how operators embraced a CX focus and innovative digital communication channels for engagement and customer care. Discover how the digital experience tool kit-—including automated push notifications, omnichannel support, two-way SMS, and transactional NPS—drives results for KUB Fiber and Gila River Telecommunications.
